Sign Up To Our Mailing List To Get 10% Off Your First Order - Free Shipping On All Orders Over £30

Returns Policy

We really hope you are happy with your order, however, if there are any issues please see our returns policy below.
We offer refunds if requested within 14 days of purchase.

To be eligible, your item must still be unused and in the same condition you received it. It must also be in the original packaging.

Unless the reason for return is due to our mistake, it is your responsibility to cover the costs of return. Original shipping charges are non refundable. If the item/s were purchased while on sale, they will be refunded at the sale price.

To request a refund please email us at pearlbay-waxco@outlook.com including your order number and the item/s that you wish to return. We will endeavor to reply within 72 hours.

Once we have received and inspected the returned item/s and you have been approved for a refund, a credit will be applied to your original method of payment within 5 business days.