Delivery & Shipping

How much is delivery?
All orders to UK customers are shipped by Royal Mail via their 2nd class service at £3.99. Orders over £30 receive automatic free delivery at checkout (UK Only).

How long until you dispatch my order?
We aim to ship all orders within 48 hours of the order being placed. Please be aware that this could increase during busy periods. You are welcome to contact us if you need an order shipped ASAP and we will do our best to help you.

How long will it take for my order to arrive?
Your order should arrive in 2-3 working days after dispatch, however, there can be delays with Royal Mail especially during busy seasons.

Do you offer a fast-tracked service over the Christmas period? 
Yes we do, we offer a tracked service from DPD at £5.99. Please note this is not inclusive to our FREE delivery offer on orders over £30. This will need to be selected at checkout at an extra cost. The DPD service is also exempt from any free shipping code offers. If you select it during checkout with a free shipping discount code applied we will send it via the Royal Mail 2nd class service.

Can I collect my order from you?
We offer a free collection service on all orders from our family home. Simply select 'Pick Up' at checkout to collect your order directly from us. We'll let you know as soon as it is ready to collect, just let us know a convenient day and time for you to pick up your order by emailing us at pearlbay-waxco@outlook.com

Our Address: Pearl Bay Wax Co, 100a Aldershot Road, Fleet, Hampshire, GU51 3GY

Do you ship outside of the UK?
We currently do not offer delivery outside of the UK, however, we are working on it and hope to be able to in the near future!